Dr. Phyllis Frost – Owner, Veterinarian

dr_frost_picture_profileGrowing up on a dairy farm near Plainfield, Iowa, Dr. Phyllis Frost was surrounded by animals from an early age. In addition to the cattle, horses, hogs, chickens, dogs, and cats that she regularly spent time with, she would also bring home plenty of wild animals to save! As she got older, Phyllis realized that a career in animal care was the only path for her.


Dr. Jami Mallen – Associate Veterinarian

drmallen_profileIt makes perfect sense that Jami would become a veterinarian—after all, she quite literally grew up in the clinic! Her mother, Dr. Phyllis Frost, is the owner of Avenue of the Saints Animal Hospital. Upon graduation from veterinary school, Dr. Mallen easily transitioned into a position right alongside her mother.


Dr. Rachel Mack – Veterinarian

drmallen_profileDr. Mack started working here in January of 2017. Her family recently moved back to Charles City, where she is eager to build relationships with people and their pets! Dr. Mack has always been interested in helping animals. When she was younger, she dreamed of becoming a veterinarian because of a desire to learn how to help animals who could not help themselves, while helping the people that care for them so dearly.


Lisa – Veterinary Technician

IMG_2201_profileGrowing up in Mason City, Iowa, Lisa’s family couldn’t have many pets because of her brother’s allergies. Since she had always adored animals, she wanted to make up for lost time! Now Lisa is a certified Veterinary Technician at Avenue of the Saints Animal Hospital.


Lori – Receptionist

Lori_profile_1Lori had worked in the human medical field for 14 years before coming to Avenue of the Saints Animal Hospital. When the opportunity came along to use her skills in the animal-care world, she jumped at the chance!


Tim – Reception Manager

Tim_profileTim’s friend’s father was a veterinarian, and Tim would often hang out at the practice while growing up, spending time with the animals and watching surgeries. At 15, Tim started working for him. After college, he went right back into the veterinary field and hasn’t looked back since!